Main Job Tasks and Responsibilities:
- Answer phones and transfer calls to the appropriate staff member.
- Take and distribute accurate messages.
- Greet the public and clients, directing them to the correct staff member.
- Coordinate messenger and courier services.
- Receive, sort, and distribute incoming mail.
- Monitor incoming emails and answer or forward them as required.
- Prepare outgoing mail for distribution.
- Fax, scan, and copy documents.
- Maintain office filing and storage systems.
- Update and maintain databases, such as mailing lists, contact lists, and client information.
- Retrieve information when requested.
- Update and maintain internal staff contact lists.
- Coordinate and maintain staff administrative records, such as staff parking, staff phones, and company credit cards.
- Type documents, reports, and correspondence.
- Organize travel arrangements for staff.
- Coordinate and organize appointments and meetings.
- Assist with event planning and implementation.
- Monitor and maintain office supplies.
- Ensure office equipment is properly maintained and serviced.
- Perform work-related errands as requested, such as going to the post office and bank.
- Keep the office area clean and tidy.
